Privacy Policy

Last updated: March 2026

Lashley London respects your privacy and is committed to protecting your personal information in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the rights available to customers using our website.

Company Information

If you have any questions about this policy or how your personal data is handled, please contact us using the details above.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a new “Last updated” date.

Information We Collect

Data You Provide Directly

  • Contact details (name, email, phone number, address)
  • Order information (billing/shipping addresses, payment confirmation)
  • Account details (username, password, security credentials)
  • Communications with customer support

Data Collected Automatically

We use cookies and similar technologies to gather information such as device type, browser, IP address, and usage analytics.

Data from Third Parties

We may receive information from service providers, vendors, or social platforms that help us operate and improve our services.

How We Use Your Information

We may use personal information to:

  • Process and deliver orders
  • Send account, order, and policy updates
  • Provide customer support
  • Conduct marketing and promotional activities where legally permitted
  • Detect fraud and maintain security
  • Comply with legal and regulatory obligations

Cookies & Tracking

We use cookies to personalize your experience, analyze site performance, and deliver relevant content. You can manage cookie preferences through your browser settings, though disabling cookies may affect certain site functions.

Sharing of Information

We may share personal information with:

  • Service providers and vendors working on our behalf
  • Business and marketing partners
  • Affiliates within our corporate group
  • Government authorities, when required by law

We do not sell personal information to third parties.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage users to review their policies.

Children’s Privacy

Our services are not directed toward children under 16, and we do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us so we can delete it.

Security & Data Retention

We implement appropriate security measures to protect your personal data. However, no system can guarantee complete security.

Personal data is retained only for as long as necessary to fulfill business, contractual, or legal obligations.

Your Rights

Under UK data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Request data portability
  • Object to or restrict certain types of processing
  • Withdraw consent where processing is based on consent
  • File a complaint with a data protection authority

To exercise these rights, contact us at info@lashley-london.com. Identity verification may be required.

International Users

Your personal information may be transferred to and processed in countries outside your country of residence, subject to appropriate safeguards and applicable data protection laws.

Contact Information

Customer Service Opening Hours:

  • Monday – Saturday: 9:00 AM – 6:00 PM
  • Sunday: Closed
  • Time Zone: GMT

🕒 Response Time: We aim to respond to all inquiries within 24 hours on business days.