Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

We accept Visa, MasterCard, American Express, Apple Pay, Google Pay, and Shop Pay.

Your payment is processed immediately after placing your order. Orders will only be confirmed once payment is successfully received.

If your order has not yet been processed, we may be able to modify or cancel it. Please contact us as soon as possible.

We currently ship only within the United Kingdom.

• Processing time: 1–2 business days
• Shipping time: 5–8 business days
• Total delivery time: 6–10 business days

Yes, we offer free standard shipping on all UK orders.

Once your order is shipped, you will receive a tracking number via email. You can track your order anytime using our tracking page.

Please contact us immediately, and we will work with the courier to resolve the issue as quickly as possible.

We offer a 30-day return policy from the date of delivery.

Items must be unused, unworn, and returned in original packaging with all tags and accessories.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

You can request a return via your account or by emailing us with your order number and reason for return.

Refunds are processed within 14 days after we receive and inspect your return.

We currently do not offer direct exchanges. Please return the item and place a new order.

Yes, we are committed to offering premium products made from carefully selected materials.

We strive for accuracy, but slight variations in color or appearance may occur.

Product availability may vary. If an item is out of stock, it will be indicated on the product page.

No, you can check out as a guest. However, creating an account allows you to track orders and manage returns more easily.

You can reach us via email or phone:

• Email: info@lashley-london.com
• Phone: +44 7577 315113

Monday – Saturday: 9:00 AM – 6:00 PM (GMT)

Sunday: Closed

We aim to respond to all enquiries within 24 hours on business days.

Yes, we use secure systems and trusted payment providers to protect your personal data.

No, we do not sell your personal information to third parties.